How To Purchase Product
Matahari is a company that sells to retailers, designers, and the hospitality industry only. However, if you have seen a Matahari product in a magazine editorial or somewhere else please call or email our customer service department for a store near you:
TEL: 845-358-5553
EMAIL: info@mataharihome.com
Minimum Order
Minimum opening order is $300.00.
Minimum Re-order
Minimum re-order is $200.00.
Payment Policies
We prefer to have all payments be made by Visa, Master Card or Amex. COD or Prepaid are also accepted. N30 terms upon approval.
Cancellation Policies
We allow our customers a grace period of 10 business days from after a show to cancel orders, non show orders are 10 business days. Any cancellations after that will incur a 15% restocking fee.
Catalog and Price List
Our website catalog is www.mataharihome.com. No password needed for the website. We do not publish our prices on our website please call 845-358-5553 or e-mail us for a price sheet at info@mataharihome.com
Order and Shipment
The ship date of your order should be on your sales order acknowledgement. Orders ship within 6-8 weeks on average depending on the product. We will do our best to accommodate your preferred ship dates. If you have a more specific question concerning your order, please call or email our customer service department:
Customer Service: 845-358-5553
EMAIL: info@mataharihome.com
Return Policy
We only accepts returns within 5 business days from receipt of your order, with prior authorization from the Customer Service Department. All returns are subject to a 25% restocking fee. Returns will not be accepted for product which has been fabricated to a customer's specifications, prepared on a custom basis, or altered by a customer.
Customer Service: 845-358-5553
EMAIL: info@mataharihome.com
Damages or Shipment Discrepancies
We place a claim form with all packing slips please follow the guidelines and fax the form to us to 845-358-5557.
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